PENGARUH BUDAYA KUALITAS PADA KEPUASAN KERJA, KINERJA DAN KEINGINAN UNTUK PINDAH DENGAN KOMITMEN ORGANISASIONAL SEBAGAI VARIABEL PEMEDIASI (Studi pada Karyawan Bagian Produksi PT. Tiga Serangkai Pustaka Mandiri Surakarta)

DEWI , AYU MUSTIKA (2010) PENGARUH BUDAYA KUALITAS PADA KEPUASAN KERJA, KINERJA DAN KEINGINAN UNTUK PINDAH DENGAN KOMITMEN ORGANISASIONAL SEBAGAI VARIABEL PEMEDIASI (Studi pada Karyawan Bagian Produksi PT. Tiga Serangkai Pustaka Mandiri Surakarta). Masters thesis, Universitas Sebelas Maret.

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    Abstract

    The main purpose of this study is to explore the effects of quality culture on work -related attitudes (organizational commitment, job satisfaction and turnover intention) and job performance, and also to test the medi ating role of organizational commitment. Population and sample in this study were 76 employees of production department of PT. Tiga Serangkai Pustaka Mandiri Surakarta and taken by the census method, which means the entire population is used as sample The analytical method used was path analysis. The results of this study are as follows. First, quality culture has positive effect on organizational commitment. Second, quality culture has positive effect on job satisfaction. Third, quality culture positively effect on job performance. Fourth, quality culture has negatively effect on turnover intentions. Fifth, organizational commitment mediates the effect of quality culture on job satisfaction. Sixth, organizational commitment mediates the effect of quality cu lture on job performance. Seventh, organizational commitment mediates the effect of quality culture on turnover intentions. Keywords: quality culture, organizational commitment, job satisfaction, job performance, turnover intention

    Item Type: Thesis (Masters)
    Subjects: H Social Sciences > H Social Sciences (General)
    H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
    Divisions: Fakultas Ekonomi
    Fakultas Ekonomi > Manajemen
    Depositing User: Na'imatur Rofiqoh
    Date Deposited: 27 Jul 2013 04:26
    Last Modified: 27 Jul 2013 04:26
    URI: https://eprints.uns.ac.id/id/eprint/9769

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