The Strategies of Sekar Jagad Pub and Karaoke to Improve The Number of Guests

Sekaringtyas, Arum (2010) The Strategies of Sekar Jagad Pub and Karaoke to Improve The Number of Guests. Other thesis, Universitas Sebelas Maret.

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    Abstract

    Hotel is one of the important elements in tourism industry. A hotel has many departments for its operational activities, one of them is Food and Beverage Department. This final project report discusses about the strategies of Sekar Jagad Pub and Karaoke to improve the number of guests, duties and responsibilities of its waiter and waitress based on the writer’s experience in doing the job training for three months in Sekar Jagad Pub and Karaoke. The waiter and waitress at Sekar Jagad Pub and Karaoke have to obey the duties and responsibilities. These duties are divided into three parts, such as the preparation before opening the bar, during the bar opened, and after the bar closed. The waiter and waitress also has responsibilities in having good appearance and good personality. They also have to know the way to speak and handle the guests. Sekar Jagad Pub and Karaoke have four strategies to improve the number of guests. They are improving the entertainment programs, adding new facilities, making new beverage menus, and developing waiter and waitress manner. Hopefully this final project report will be beneficial for the hotel to improve the number of the guests and increase their quality service. For the readers, hopefully this final project report is beneficial to enrich their knowledge about Food and Beverage Department and Bar.

    Item Type: Thesis (Other)
    Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
    N Fine Arts > NX Arts in general
    Divisions: Fakultas Sastra dan Seni Rupa > D3 - Bahasa Inggris
    Depositing User: Miftahful Purnanda Puspasari
    Date Deposited: 25 Jul 2013 16:43
    Last Modified: 25 Jul 2013 16:43
    URI: https://eprints.uns.ac.id/id/eprint/9197

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