KINERJA UNIT PELAKSANA TEKNIS DINAS TERMINAL KABUPATEN SUKOHARJO DALAM PENGELOLAAN RETRIBUSI JASA TERMINAL

HARRIS, ROKKI (2011) KINERJA UNIT PELAKSANA TEKNIS DINAS TERMINAL KABUPATEN SUKOHARJO DALAM PENGELOLAAN RETRIBUSI JASA TERMINAL. Other thesis, universitas sebelas maret.

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    Abstract

    Bus station service retribution is one of the income sources in Sukoharjo Regency so it is necessary for the management of revenues from this retribution can be in accordance with the budgeted target. In the last five years, revenues from the bus station service retribution can not close the budgeted targets. This research was conducted to know the performance of the Office of Transportation, Information, and Communication at Sukoharjo District in the management of Levy terminal. This kind of research is descriptive qualitative. Sampling used in this study was using purposive sampling technique. Methods of data collection were using interviews, observation, and documentation. For the validity of the data the researcher used triangulation techniques and data analysis the researcher was an analysis of an interactive model that was data reduction, data collection, and drawing conclusions. Based of the research results, it was known that performance of official technical implementer unit bus station Sukoharjo Regency in bus station service retribution management were said not good enough. Performance Transportation Services, Information, and Communication in Sukoharjo District was measured from several indicators, those were tangible, responsiveness, responsibility, accountability, and transparency. While from the responsibility indicator shown that there were still some shortcomings. Influence factors of UPTD performance are economic, official infrastructure, leadership, management policy, and human resources.

    Item Type: Thesis (Other)
    Subjects: H Social Sciences > HN Social history and conditions. Social problems. Social reform
    Divisions: Fakultas Ilmu Sosial dan Ilmu Politik > Ilmu Administrasi Negara
    Depositing User: Users 857 not found.
    Date Deposited: 21 Jul 2013 22:21
    Last Modified: 21 Jul 2013 22:21
    URI: https://eprints.uns.ac.id/id/eprint/7580

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