PERAN PUBLIC RELATIONS DALAM KEGIATAN CUSTOMER RELATIONS DI KANTOR PUSAT PD.BPR BKK WONOGIRI

W, Herlina (2016) PERAN PUBLIC RELATIONS DALAM KEGIATAN CUSTOMER RELATIONS DI KANTOR PUSAT PD.BPR BKK WONOGIRI. Other thesis, Universitas Sebelas Maret.

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    Abstract

    ABSTRACT Herlina Wulandari. D1613031. THE ROLE OF PUBLIC RELATIONS IN THE ACTIVITY OF CUSTOMER AT THE CENTRAL OFFICE PD. BPR BKK WONOGIRI. In this “Kuliah kerja Media” takes place at central office of PD. BPR BKK WONOGIRI with the aim to fulfill the duty, to give chances, to gain a creativity, and to strengthen the public speaking in corporate world. How the role of public relations in the activity of customer relations. PD. BPR BKK WONOGIRI as the service providers, trying to improve the quality of customer relations by increasing the activities to attract the new customers, extending a subscription, to introduce products or find the capital and relationships. Thus, enhancing the excellent service toward the community. Customer Relations in PD. BPR BKK WONOGIRI have an important role in efforts to establish good relations between the company and costumers through Public Relations by forming good will and cooperation. Then, harmonious relationships between company and customers will be created. Keywords: Public Relations and Customer Relations

    Item Type: Thesis (Other)
    Subjects: H Social Sciences > H Social Sciences (General)
    H Social Sciences > HE Transportation and Communications
    Divisions: Fakultas Ilmu Sosial dan Ilmu Politik > D3 - Komunikasi Terapan
    Depositing User: Yanny Wulandari
    Date Deposited: 01 Nov 2016 12:29
    Last Modified: 01 Nov 2016 12:29
    URI: https://eprints.uns.ac.id/id/eprint/28038

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