MEKANISME PEMBAYARAN ANGSURAN KREDIT UMUM SECARA TUNAI PADA PT. BPR NGUTER SURAKARTA

Fitriastuti, Putri (2015) MEKANISME PEMBAYARAN ANGSURAN KREDIT UMUM SECARA TUNAI PADA PT. BPR NGUTER SURAKARTA. Universitas Sebelas Maret.

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    Abstract

    The purpose of this study was to determine the mechanism of commercial credit installment payment in cash, identify the problems and determine solutions to solve these issues. This research uses descriptive method. The type of data used are primary data and secondary data. The primary data collection techniques is done by observation, interview and practice in PT. BPR Nguter Surakarta. Secondary data collection techniques done with the study of literature on the theory that supports this research. These results indicate that the mechanism of the commercial credit installment payment in cash in PT. BPR Nguter Surakarta have some issues such as the manual queue number system, customers do not carry a loan card, customer complaints, miscalculations, and customers come outside working hours company. The solution of these issues are PT. BPR Nguter Surakarta implementing electronic queue number system, notification and more detailed explanations to customers, and the recruitment of new employees.

    Item Type: Other
    Subjects: H Social Sciences > HG Finance
    H Social Sciences > HJ Public Finance
    Divisions: Fakultas Ekonomi > D3 - Keuangan Perbankan
    Depositing User: Users 11034 not found.
    Date Deposited: 04 Sep 2015 14:13
    Last Modified: 04 Sep 2015 14:13
    URI: https://eprints.uns.ac.id/id/eprint/17831

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