Perancangan Sistem Pengukuran Kinerja Organisasi Non Profit (Studi Kasus pada UTDC PMI Surakarta)

Jauhari, Wakhid Ahmad and Liquiddanu, Eko and Nugraheni, Eka Agustina (2010) Perancangan Sistem Pengukuran Kinerja Organisasi Non Profit (Studi Kasus pada UTDC PMI Surakarta). Performa, 9 (1). pp. 47-54.

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    Abstract

    Abstract In this paper we developed performance measurement system in UTDC PMI Surakarta. We used Integrated Performance Measurement System (IPMS) methodology which based on stackeholder’s requirement, to design the measurement system. From the design process, it can be identified 8 stakeholders, and based on stakeholder’s requirements, it can be obtained 27 requirements and 7 objectives. Furthermore, we developed 19 key performance indicators (KPIs) which can be classified into 6 aspects, including donor, human resources, blood preparation, output, administration, and control and evaluation.Finally, we conducted Analythic Hierarchy Process (AHP) method to weight the all aspects and KPIs. It was found that human resources(0.435) was most importance aspect and employee’s performance achievement (0.24) became most importance indicator among them. Keywords : Integrated Performance Measurement System (IPMS), stackholder’s requirement, key performance indicator (KPI), Analythic Hierarchy Process (AHP).

    Item Type: Article
    Subjects: T Technology > TA Engineering (General). Civil engineering (General)
    Divisions: Fakultas Teknik > Teknik Industri
    Depositing User: Users 832 not found.
    Date Deposited: 09 Jul 2013 00:21
    Last Modified: 09 Jul 2013 00:21
    URI: https://eprints.uns.ac.id/id/eprint/1212

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